Website & service terms
Terms covering website information, dispatch estimates, quotes, access, roadside safety and third-party products.
Information and booking
Website information is provided to help you understand and request mobile tyre and battery services. A booking exists only after the requested service, location, availability, estimated arrival time and price have been confirmed directly.
Arrival times
Any “from 25 minutes” statement is a typical starting estimate, not a guarantee. Traffic, location, road restrictions, access, weather, workload, product availability and unexpected delays can change the time. You should request and confirm a current estimate.
Prices and extra work
The price for the confirmed work should be agreed before dispatch. Damage discovered during inspection, different tyre or battery requirements, access issues or extra work can change the price only after it is explained and approved.
Safe access
You are responsible for providing accurate location and access information and for ensuring the vehicle is in a safe and legally accessible position. A technician may decline or stop work if the location creates an unreasonable safety risk.
Tyre repair decisions
Not every puncture can be repaired. Sidewall damage, severe cuts, exposed cords, run-flat damage, worn tread, ageing or other unsafe conditions may require replacement. The appropriate option is confirmed after physical inspection.
External links and news
External Google, WhatsApp and Dubai RTA links are provided for convenience. Official news summaries may be shortened and the original authority remains the source of record.
A question about these terms?
Call or WhatsApp before dispatch if you need clarification about a quote, access condition, product warranty or service limitation.